If leaks occur mainly overnight or during naps, you may need a doubler — or even two for heavy wetters.
If you are not using a diaper service, the other cause could be detergent residue. Laundry detergent can build up on anything you wash, but you will usually only notice it on items that are supposed to be waterproof or absorbent. We have a multiple step process that helps prevent this from happening.
What if I am going on vacation?
Just let us know. We can give you extra diapers the week before, if you wish to cloth diaper while on vacation. We can skip a pick up and get a double load once you are back from vacation.
What about holidays and bad weather?
We will contact you with our holiday schedule 1-2 weeks before major holidays. We will also let you know if weather conditions prevent us from making deliveries. If you're worried you might not have enough diapers to get through, tell us.
Is there any benefit to referring my friends?
Yes! We will give you one free week for every friend you refer who stays with us for two months. Just have your friend mention your name when they sign up for their service the first time.
Do you offer a baby shower registry? Can your service be given as a gift?
Yes, we have gift certificates available. If you are buying gift certificates for the service we ask that you purchase them in one month increments. We also hope to have a gift registry available shortly.
When do I get my bill?
When you receive your first batch of diapers and we show you how to use them, you will be asked for your first and last months' service payment. (We do this as a security deposit for our diapers. When you finished with our service, you will be receive back any portion of the last month that you did not use.) Your payments will then be due every four weeks. We can either deliver the bill with your diapers or via e-mail or set up an automatic charge to your credit card.
What if I want to cancel?
Contact us to arrange for a final pick up. There is a fee for missing materials: $1 per diaper, $2 per doubler and $15 per diaper bag. We want all of our customers to leave us only because their children are potty trained. If you wish to leave us because of another reason, please tell us so we can try to fix it!
How will I know when my baby is ready for potty training?
We like the Dr. Sears approach:
Children in cloth diapers generally potty train at around 18 months of age, but every child is different.